Frequently Asked Questions

What is the KOVA Freedom Chair and how is it different?

A multi-position office chair with a split-level design that lets you sit cross-legged, kneel, perch, and shift between 20+ positions.

Two independently rotating platforms, adjustable backrest, high-density memory foam, chrome rolling base. Built for movement, not one "correct" posture.

What positions can I sit in?

Cross-legged, one leg tucked, kneeling, side-saddle, forward-leaning, traditional (feet on floor), half-lotus, perched, and dozens of variations.

Both platforms rotate 360 degrees so you can shift without getting up.

Can I still sit normally with my feet on the floor?

Yes. The footrest swivels out of the way. KOVA works as both a movement chair and a conventional chair.

Is this comfortable for all-day use (8+ hours)?

Yes. High-density memory foam on both platforms.

Because you're constantly shifting positions, you avoid the pressure buildup that makes other chairs uncomfortable after a few hours.

Is this good for people with ADHD?

Yes - this is one of the main reasons we built it. Instead of fighting your need to fidget and move, KOVA works with it.

The constant micro-movements keep your body engaged while your mind stays on task.

Will this help with back pain?

Most back pain from sitting is caused by holding one posture too long, not "bad posture." KOVA keeps you moving between positions, which keeps spinal discs hydrated and prevents pressure concentration.

Not medical advice - check with your doctor for specific conditions.

Does the chair have a backrest?

Yes. Padded and adjustable. Use it for lumbar support or lean forward against it in reverse positions.

Why doesn't the chair have armrests?

Armrests restrict movement and prevent you from crossing your legs or shifting freely. Your desk surface works as natural arm support.

What is the weight capacity?

Up to 300 lbs (136 kg).

What height/body size range does it fit?

Users up to 6'4". Lower platform: 15-17.3" from floor. Upper seat: 7.1-9.4" above that. Total height: 35.4-40.2". Both levels independently adjustable.

Will it work with my desk?

Works with standard desks (28-30") and adjustable standing desks. Both seat and footrest are independently adjustable to match any setup.

When will my order ship?

Orders ship within 1-2 business days from our Salt Lake City fulfillment center. Delivery takes 3-7 business days via free UPS Ground. You'll get tracking as soon as it ships.

Do you offer free shipping?

Yes. Free UPS Ground shipping on every order within the continental US. Arrives 3-7 business days after shipping.

Where do you ship from?

Salt Lake City, Utah.

Do you ship internationally?

Not yet. US only for now. Canada, UK, and Australia coming soon - sign up for our newsletter for updates.

Do you offer payment plans?

Yes. Split into 4 interest-free payments with Affirm or Klarna at checkout.

How does the 90-day guarantee work?

Try it at your desk for 90 days from delivery. Not satisfied? Send it back for a full refund, no questions asked.

Who pays for return shipping?

We do. We'll send you a prepaid UPS label.

Is there a restocking fee?

No. Full refund, no fees.

How do I start a return?

Email hello@kovachair.com with your order number. Prepaid label sent within 24 hours.

Refund processed 5-7 business days after we receive the chair.

How long does assembly take?

10-15 minutes. 9 steps. Allen key included - that's the only tool you need.

What tools do I need?

Just the Allen key that comes in the box.

How do I clean the chair?

Spot-clean the velvet fabric with a damp cloth and mild soap. Wipe the chrome base with a dry cloth. Avoid harsh chemicals.

What does the 3-year warranty cover?

Manufacturing defects in gas cylinder, frame, base, casters, backrest, rotation mechanisms, and cushion foam (not normal compression).

Email hello@kovachair.com with photos to claim. We'll replace the part or the chair at no cost.